You may also like
QURIES
Q: How long will it take to get my order?
A: All orders are processed within 1-2 business days. After that, delivery takes:
- 3 to 4 business days for major cities.
- 4 to 7 business days for other cities and remote areas.
Q: How can I get free shipping?
A: We offer two ways to get free shipping:
1) Place an order totaling PKR 4,000 or more.
2) Pay for your order online (prepaid) — all prepaid orders get free shipping, regardless of the amount.
Q: Can I track my order?
Yes. Once your order is dispatched, you will receive an email and/or SMS with your unique tracking number.
Return and Exchange?
Returns & Exchanges
Q: What is your return policy?
A: We have a 15-day easy return and exchange policy. The 15-day period starts on the day you receive your order.
Q: What are the conditions for a return?
A: To be eligible, your item must be:
- Unused and unwashed.
- In the same condition you received it.
- In its original packaging with all original tags attached.
Q: How do I start a return or exchange?
A: Just contact our customer care team within the 15-day window with your Order Number and the reason for the return.
- Email: connect@ready.com.pk
- Phone/WhatsApp: +923253711000
Q: Who pays for the return shipping?
A: You are responsible for the shipping cost to send an item back to us.
Q: What about shipping for an exchange?
A: You pay to ship the item back to us, but we will cover the shipping cost of sending the new, exchanged item back to you.
Q: What if I receive a damaged or wrong item?
A: Please contact us immediately! In this case, READY will cover all shipping costs for returning the faulty item and sending you the correct replacement.
Q: What payment methods do you accept?
We offer two convenient options:
1) Cash on Delivery (COD)
2) Prepaid / Online Payment (This option always gets you free shipping!)